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Other settings, such as level for macros, have no influence on primedocs.

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Trust Center Settings

Via the "Trust Center - File Block Settings", Word or Outlook can prevent programmatic access which is required for primedocs. The following options must not be enabled, otherwise the access from the primedocs AddIn will not work:

• Word 2007 and later Documents and Templates

  • If this option is enabled, no text modules can be inserted and Outlook emails are generated empty.

• Websites

  • If this option is enabled, the signature cannot be changed when changing profiles or recipients, and a blank signature will be inserted.

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Troubleshooting

primedocs add-ins in Microsoft Office do not start:

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This has a positive effect on the add-in loading behaviour.

No text modules can be inserted or Outlook emails are generated empty

Via the "Trust Center - File Block Settings", Word or Outlook can prevent programmatic access whicht is required for primedocs. The options for "Word 2007 and later Documents and Templates" must not be activated, otherwise the access from the primedocs AddIn will not work.